Independent Bristol drainage engineers · Checkatrade approved
Independent Bristol drainage engineers · Checkatrade approved
If a drain is backing up right now, ring us — it’s faster than any form, and you’ll speak to someone who does the work rather than a call centre. For anything that isn’t urgent, the form or an email is fine and you’ll hear back the same working day.
Quickest by a distance. Tell us your postcode and what the drain is doing.
Same day in most cases · no call-out fee
Best if you can send a photo or a short video. A picture of the chamber tells us more than a paragraph does.
Photos and videos welcome
For quotes, invoices, landlord and managing agent work, or anything that needs a paper trail.
Everything except your name and phone number is optional. The more you tell us, the more accurate the price we can give you before anyone sets off.
If it’s urgent, please ring instead — we check the phone constantly and the inbox between jobs.
11 Winstone Court
St Michaels Hill
Bristol BS2 8DX
Phone 0117 427 4565
WhatsApp 07507 551514
Email admin@flowsuredrains.co.uk
Monday to Friday
24/7
Saturday
24/7
Sunday
24/7
Bank holidays
Same as weekends
There’s no out-of-hours premium. Evenings, weekends and bank holidays cost the same as a Tuesday morning — drains rarely block at convenient times and charging extra for that has never seemed reasonable to us.
We’re based just off St Michaels Hill, near the BRI. It’s an office rather than a shop, so please ring before coming — the vans are usually out.
NO MYSTERY
Four steps, and you can stop at any of them without owing us anything.
1
Your postcode, and what the drain is actually doing. That’s usually enough to know what we’re dealing with.
2
What it’s likely to be, roughly what it’ll cost, and what would push that higher. No firm quote for a job we haven’t seen.
3
Usually the same day, with a realistic window — [2 to 4 hours] in most cases. If we can’t make it today we’ll say so rather than let you wait in.
4
One figure, told to you before anything starts. If you’d rather not go ahead, there’s nothing to pay and we leave.
Worth knowing before you call: if your neighbours have the same problem at the same time, it may not be your drain or your bill at all. Who’s responsible for a blocked drain covers that, and it’s the one thing most likely to save you money today.
Reviews left on Google by people whose drains we’ve actually cleared.
Across Bristol, Bath and the surrounding towns, with no distance charge anywhere in it.
Not on the list? Call anyway — drains don’t follow postcode boundaries and neither do we.
Before you get in touch
Same day in most cases, with a realistic arrival window given when you call — [2 to 4 hours] typically.
Central Bristol is quickest simply because we’re there most often. Further out may occasionally mean the next morning, and we’ll tell you that upfront rather than let you wait in all afternoon.
No. There’s no call-out fee, no distance charge and no out-of-hours premium. If you hear the price on site and decide not to go ahead, there’s nothing to pay and we leave.
An honest indication, yes. A firm quote for a job we haven’t seen, no — and be cautious of anyone who does, because a blocked drain and a collapsed drain sound identical over the phone.
Our published prices are all on the cost guide, and the price is fixed on site before any work starts.
Stop using water — taps, toilets, dishwasher, washing machine. Anything you send down has nowhere to go and adds to what comes back up.
Don’t pour chemical drain cleaner down either. If you already have, tell us on arrival: caustic water sitting in a trap is a genuine hazard for whoever opens it.
Yes. We invoice, work to purchase orders, attend without the tenant needing to be in where access allows, and provide a written report after every visit. Email is usually easier than the phone for that work — admin@flowsuredrains.co.uk.
Please ring first. It’s an office rather than a shop and the vans are usually out on jobs, so there may be nobody there to help you.
We use them to answer your enquiry and nothing else. No marketing lists, and we don’t pass them to anyone. Privacy policy.
Two minutes on the phone usually settles what a form can’t. Tell us the postcode and what the drain is doing, and we’ll tell you what it sounds like and when we can be there.
